This information is provided pursuant to Art. 13 of EU Regulation 2016/679 (GDPR), regarding the processing of personal data of users who visit and purchase from the website https://kach.ro/en/homepage-english/.
1. Data controller
KACH Hair Organic Solutions
Str. Adrian Adamiu 8, Loc. Botoșani, Jud. Botoșani, 710013, Romania
VAT: RO35249323 | REG: J07/45872015
Contact:
Contacts page
2. Types of data collected
- Identification data: name, surname, email address, shipping and billing address, telephone number.
- Browsing data: IP address, browser type, access times, pages visited.
- Payment data: handled via secure gateways, never stored directly by us.
- Cookies: technical and analytical (see Cookie Policy).
3. Purpose of the processing
- Order management and fulfillment.
- Creating and managing your customer account.
- Customer support and contact requests.
- Tax and accounting obligations.
- Statistical analysis and service improvement (via cookies).
4. Legal basis for processing
- Performance of a contract: order management and delivery.
- Legal obligation: accounting and tax compliance.
- Consent: sending promotional communications.
- Legitimate interest: site security and abuse prevention.
5. Processing methods
The data is processed lawfully, fairly, and transparently, using electronic and IT tools, in compliance with the security measures required by applicable legislation.
6. Data retention
- Order data: retained for 10 years for tax and accounting purposes.
- Technical data and cookies: as established in the Cookie Policy.
7. Data recipients
The data may be communicated to:
- Payment service providers.
- Couriers for the delivery of goods.
- Tax, technical, and legal consultants.
- Hosting and IT infrastructure providers.
The data will not be disclosed or transferred outside the European Union, except in accordance with the appropriate safeguards provided by the GDPR.
8. Rights of the user
The user has the right to:
- Access their personal data.
- Request rectification, erasure, or restriction of processing.
- Object to processing for legitimate reasons.
- Revoke consent at any time.
- File a complaint with the relevant Data Protection Authority.
To exercise your rights, please contact us via the Contacts page.
9. Cookies
The site uses technical cookies necessary for the shopping cart and session to function. We do not use third-party tracking cookies without your consent.
10. Changes to this policy
KACH Hair Organic Solutions reserves the right to modify or update this Privacy Policy. Any changes will be posted on this page with the updated date.